KVKK Information Notice
Update Date: 19.08.2024
This information notice addresses the collection, use, sharing with third parties, retention, and protection of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“Law”) and the Communique on Principles and Procedures for the Fulfillment of the Obligation to Inform (“Communique”).
Scope
This information notice applies to our website https://www.epiuse.com.tr/ (“Site/Our Site”), including activities conducted through mobile devices, regardless of your method of access and use (“Services”).
This information notice may be updated at any time. In such cases, the updated version will be published and become effective upon publication on our website. You can follow these changes on our site.
Data Controller
Epiuse Turkey, operating at Fatih Sultan Mehmet Mahallesi Poligon Caddesi Buyaka 2 Sitesi Blok No:8 B İç Kapı No: 66 Ümraniye/İstanbul, assumes the role of “data controller” under the Law in the provision of services.
Processed Personal Data
We collect, process, and retain your personal data when you visit our site as a member or non-member, create an account, fill out a form on our site, update your account information, add information, purchase products and/or services, participate in dispute resolution, or contact us regarding our services. The personal data we collect includes:
Collected Personal Data:
- Identity Information: Name, Surname, T.C. Identification Number
- Contact Information: Phone Number, Email Address, Address and Delivery Address Information
- Marketing Information: Your Shopping History Information
- Your Financial Information: Bank Account Information related to Purchase/Sale Processes, Credit Card Information
- Website Usage Data: Frequency/Times of Login to the Site, Website User, Update Date, IP, Device ID, Operator Information Used, Device Information (Version-Model)
Personal Data Collected via Cookies
We use technologies such as cookies and web beacons to provide you with a better, faster, and more secure experience, for advertising and marketing purposes, to track your shopping experience, and to manage the operation of the Site.
For more detailed information on our use of these technologies and how you can control them, please review our Cookie Policy.
Additionally, many popular browsers allow you to control cookies. To learn how to control cookies for popular browsers, we provide links below for these popular browsers:
- Google Chrome (link)
- Microsoft Edge (link)
- Mozilla Firefox (link)
- Microsoft Internet Explorer (link)
- Opera (link)
- Apple Safari (link)
Legal Basis and Purposes of Processing Your Personal Data
We process your personal data for different purposes based on different legal grounds. Below are the purposes for which we process your personal data and the legal bases:
- Performance of Contract and Legal Obligations: We process your personal data based on the legal basis of performing contractual rights and obligations and establishing a contract for the following purposes:
- Ensuring the completion of your payment transactions, collecting payments
- Sending your invoices
- Notifying you about your account for customer satisfaction, responding to customer requests, performing identity/spending verification, resolving issues related to your account, and providing other services that may be necessary within the scope of customer service activities (excluding marketing activities)
- Ensuring the completion of your membership transactions, ensuring the completion of your shopping transactions, and keeping shopping records
- Ensuring the delivery of the products you purchased
- Compliance with Legal Obligations: We process your personal data based on the legal bases provided in Articles 5(2)(a) and (c) of the Law, explicitly prescribed in laws, and necessary for fulfilling our legal obligations, for the following purposes:
- Fulfilling requests from official authorities regarding activities conducted on the Site
- Checking the pages (listings) where the products on the Site are listed
- Conducting membership and shopping processes in compliance with the law
- Managing requests under consumer legislation and ensuring compliance with current legislation in our activities
- Keeping log, IP, and traffic records to monitor transaction security on the Site
- Protection of Vital Interests: We process your personal data based on the legal basis provided in Article 5(2)(e) of the Law, necessary for the protection of life and physical integrity in the event of a dispute arising from your use of the Site
- Legitimate Interests: We process your personal data based on the legal basis provided in Article 5(2)(f) of the Law, in order to protect our legitimate interests, provided that it does not harm your fundamental rights and freedoms, for the following purposes:
- Customizing, measuring, and improving our Site and products for you
- Resolving any disputes arising from the content on the Site
- Keeping shopping records
- Conducting customer service activities (responding to requests, quality control, etc.)
- Measuring the performance of marketing campaigns conducted via email by analyzing statistical methods such as email opening and click-through rates
- Monitoring and improving the security of our Site
- Consent: With your explicit consent, we may also use your personal data. Activities we can perform within this framework include the following operations:
- Contacting you via email, phone, SMS, or mail to offer coupons, discounts, and special promotions based on your communication preferences, and to learn your opinions through surveys or questionnaires
- Providing targeted marketing and promotional offers through targeted marketing and targeting
- You can withdraw your explicit consent at any time. For this, you can contact us at info.turkey@epiuse.com.
Transfer of Personal Data
We may share your personal data with the following parties for the purposes specified below:
- Personal data may be shared with the firm that supports us in hosting our servers, backing up, and receiving email services.
- Personal data may be shared with companies we work with to receive support in customer service and sending emails/sms.
- Personal data may be shared with our service providers to prevent, detect, minimize, and investigate illegal transactions and/or security breaches, provide personal advertising services, provide payment processing services, and assist in other business operations.
- Personal data may be shared with law enforcement agencies, official authorities, and legal advisors for the following purposes:
- Complying with legal requirements and performing our services by sharing only necessary data.
- Sharing data with law enforcement agencies or official authorities or authorized third parties in response to a verified request regarding criminal investigations or suspected illegal activities that may expose us, you, or any other user to legal liability. In this context, we may share information such as name, city, postal code, phone number, email address, user ID history, IP address, shopping history, and listing history, which we believe is related only to the investigation or relevant review requested by legal authorities.
Measures Taken to Ensure the Security of Your Personal Data
We protect your information by taking appropriate technical and administrative security measures to reduce the risk of personal data loss, misuse, unauthorized access, unauthorized transmission, etc. Among the measures we use are next-generation security layers, firewalls, and physical access controls to our data centers and information access authorization controls.
Control and Correction of Your Personal Data
We take appropriate measures, including ensuring that the personal data we collect is accurate and up to date, to allow you to access and correct your personal data when necessary.
We kindly request you to promptly update your personal data if it changes or is incorrect.
Application Procedure and Your Rights
In accordance with Article 11 of the Law, regarding the data we collect, you have the following rights:
- Learning whether your personal data is processed,
- Requesting information if your personal data has been processed,
- Learning the purpose of processing your personal data and whether they are used in accordance with their purpose,
- Knowing the third parties in the country or abroad to whom your personal data has been transferred,
- Requesting correction of your personal data if it is incomplete or incorrectly processed,
- Requesting the deletion or destruction of your personal data in accordance with the conditions stipulated by the law when the reasons requiring their processing cease to exist,
- Requesting notification of the operations carried out as a result of correcting or deleting your personal data to third parties to whom your personal data has been transferred,
- Objecting to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
- Requesting compensation for the damages incurred due to the unlawful processing of your personal data.
You can exercise these rights in accordance with the Communique on the Principles and Procedures for Application to the Data Controller. When you want to exercise your rights, you can contact us through the following methods:
Application Method: Written Application – Application via Email Address Application Address: Fatih Sultan Mehmet Mahallesi Poligon Caddesi Buyaka 2 Sitesi Blok No:8 B İç Kapı No: 66 Ümraniye/İstanbul Information to be Sent in the Application: “Request for Information Pursuant to the Personal Data Protection Law” will be written on the envelope/notice. “Request for Information Pursuant to the Personal Data Protection Law” will be written in the subject of the email.
Contact Information of the Data Controller
- Trade Name: Epiuse Turkey
- Address: Fatih Sultan Mehmet Mahallesi Poligon Caddesi Buyaka 2 Sitesi Blok No:8 B İç Kapı No: 66 Ümraniye/İstanbul
- Contact: info.turkey@epiuse.com
